Delivery
DELIVERY
L&J UNDERWEAR will deliver orders accompanied by a delivery note within a maximum of seven (7) working days for delivery to mainland France, and ten (10) working days for delivery to any other destination. in Europe (Belgium, Spain, Luxembourg, Netherlands, etc.), starting from the day following payment of the order.
The products are delivered to the address indicated by the customer when ordering, we are not responsible for delivery delays caused by the indication of an incorrect or incomplete address by the customer.
When the seller is prevented from executing the contract by a case of force majeure or a fortuitous event or by a foreign cause, in particular a fault which is attributable to the customer, the delivery time is automatically extended according to the duration of the impediment. We will not be held responsible for any failure or delay in performance of any of our obligations stipulated in the Contract which results from events beyond our control. We will inform the customer by e-mail of the occurrence and termination of such impediments.
L&J UNDERWEAR reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid a previous order or with whom a payment dispute is being administered.
Delivery costs are fixed costs which vary depending on the country of destination.
FRANCE :
For home delivery in France:
From 70€ of order free delivery
For an order of less than €70 - €5 delivery costs
For delivery to a relay point in France:
From 50€ of order free delivery
For an order of less than €50 - €4 delivery costs
BENELUX
For home delivery in Benelux:
From 70€ of order free delivery
For an order of less than €70 - €5 delivery costs
For delivery to a relay point in Benelux :
From 50€ of order free delivery
For an order of less than €50 - €4 delivery costs
Other European countries (Germany, Austria, Croatia, Denmark, Spain, Estonia, Finland, Hungary, Ireland, Italy, Latvia, Lithuania, Poland, Portugal, Slovakia, Slovenia, Sweden, Switzerland, Czechia):
ONLY delivery to relay point:
From 50€ of order free delivery
For an order of less than €50 - €10.20 delivery costs
RETURNS
The Customer is required to check the conformity of the Products received in execution of his order at the time of delivery. Any anomaly concerning delivery such as: missing products, defective products, products not in conformity with the order, must be notified within the legal deadlines following receipt of the order, i.e. 14 days. Only orders meeting its criteria will be accepted for return.
To find out more: condition of use - Article 5