Copy of Delivery
DELIVERY
L&J UNDERWEAR will deliver orders accompanied by a delivery note within a maximum of seven (7) working days for delivery to mainland France, and ten (10) working days for delivery to any other destination. in Europe (Belgium, Spain, Luxembourg, Netherlands, etc.), starting from the day following payment of the order.
The products are delivered to the address indicated by the customer when ordering, we are not responsible for delivery delays caused by the indication of an incorrect or incomplete address by the customer.
When the seller is prevented from executing the contract by a case of force majeure or a fortuitous event or by a foreign cause, in particular a fault which is attributable to the customer, the delivery time is automatically extended according to the duration of the impediment. We will not be held responsible for any failure or delay in performance of any of our obligations stipulated in the Contract which results from events beyond our control. We will inform the customer by e-mail of the occurrence and termination of such impediments.
L&J UNDERWEAR reserves the right to refuse to make a delivery or to honor an order from a customer who has not fully or partially paid a previous order or with whom a payment dispute is being administered.
Delivery costs are fixed costs which vary depending on the country of destination.
FRANCE :
For home delivery in France:
From 70€ of order free delivery
For an order of less than €70 - €5 delivery costs
For delivery to a relay point in France:
From 50€ of order free delivery
For an order of less than €50 - €4 delivery costs
BENELUX and GERMANY:
For home delivery in Benelux and Germany:
From 70€ of order free delivery
For an order of less than €70 - €5 delivery costs
For delivery to a relay point in Benelux and Germany :
From 50€ of order free delivery
For an order of less than €50 - €4 delivery costs
SPAIN and rest of Europe Zone 2 countries (UK, Austria, Denmark, Finland, Greece, Ireland, Italy, Portugal, Sweden):
For home delivery in Spain and the rest of Europe Zone 2 countries:
From 80€ of order free delivery
For an order of less than €80 - €12.20 delivery costs
For delivery to a relay point in Spain and the rest of Europe Zone 2 countries:
From 50€ of order free delivery
For an order of less than €50 - €10.20 delivery costs
The transfer to the customer of the risks of loss and deterioration of the Products will be carried out after delivery and receipt of the Products by the Customer.
RETURNS
The Customer is required to check the conformity of the Products received in execution of his order at the time of delivery. Any anomaly concerning delivery such as: missing products, defective products, products not in conformity with the order, must be notified within the legal deadlines following receipt of the order, i.e. 14 days. Only orders meeting its criteria will be accepted for return.
To find out more: condition of use - Article 5